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Accessibility

Accessible Seating

Accessible Seating is available at all Texas Performing Arts venues. When purchasing ADA seats online, select the icon under the performance date for ADA seating.

If you require additional assistance or have other special seating concerns, please notify the Ticket Office at 512.471.1444 or by email.

To request Accessible Seating Tickets, please fill out this form.

Assistive Listening

Assistive Listening Devices are available at all Bass Concert Hall events. You may use the headphones provided or request a T-Coil Loop for direct connection to your hearing aids. Your hearing aid must have the T-Coil function to properly operate with the T-Coil Loop. This service is free of charge, but a driver’s license is required for loan of equipment.

Assistive Listening Devices are not available for events in McCullough Theatre.

Sign Interpreted Performances

American Sign Language interpreted performances are offered for the first Saturday matinee during the run of a Broadway in Austin show. Requests for seating with a view of the ASL interpreter area can be made by calling the Texas Performing Arts Ticket Office at 512.471.1444 or by email.

Requests for all other performances should be made at least two weeks in advance. Services are not guaranteed for all events and are subject to the availability of an interpreter.

Audio Described Performances

Audio description is available for the Thursday evening performance during the run of a Broadway in Austin show. Requests for audio description can be made by calling the Texas Performing Arts Ticket Office at 512.471.1444 or by email.

Requests for all other performances should be made at least two weeks in advance. Services are not guaranteed for all events and are subject to the availability of an audio describer.

Bass Concert Hall Social Story

Our Social Story features photos and descriptions to help children and adults of all abilities with a step-by-step explanation of what it is like to visit Bass Concert Hall.

Download Our Social StoryWhat is a Social Story?
Exterior of Bass Concert Hall at night